Terms of Booking
The booking fee is NON REFUNDABLE unless it is Victory Rolls who can no longer fulfil the booking, if for any reason Victory Rolls cannot honour the booking due to illness/unforseen circumstances she will endeavour to find you a replacement artist and refund your booking fee .
As we come into the winter months the chance of snow becomes more likely.
Fingers crossed we won't be hit again by another beast from the east as it caused so much disruption to a lot of weddings in Feb/March with suppliers, venue staff and brides and grooms unable to make it through the snow.
If we are hit by very heavy snow driving in it obviously becomes very dangerous, especially as most venues are down country roads which invariably become impassable as they are not ploughed or gritted.
I will always do my upmost to get to my brides but if I feel the weather is too inclement I will invite my brides to the Parlour on the morning of their weddings for there pre wedding pamper.
Fingers crossed this won't be a factor but I thought I'd get a plan in place
The NON REFUNDABLE booking fee with respect to your booking will reserve your date for you and cover the cost of Admin, the work Victory Rolls would have turned away for your date.
Hairstyling will take approximately 1hr per bridesmaid and 1.5 hrs for the bride and Makeup will take approximately 45 minutes per bridesmaid and 1 hr for the bride so this can mean a very early start especially if you have a large party or are getting married early.
Victory Rolls will advise you of the perfect start time in order to get everyone completed in plenty of time and allow time to get dressed and have pictures taken with your bridesmaids before you get married, if you choose not to use Victory Rolls timings it may affect the running of your morning and make things feel rushed.
Victory Rolls can accommodate large parties by herself but if you would prefer to have a later start she can bring along an assistant but there would be an additional charge of £75 for this service as she would need to pay the person assisting.
Please inform Victory Rolls if you would like this option when returning the booking form.
If you are planning on moving locations during the wedding morning you must inform Victory Rolls at the time of booking.
A move can significantly effect the timings on the day as packing away kit and loading the car can take upto 30 minutes plus travel to the second location and re setting up of kit on arrival.
If you decide to do this you agree to pay the additional cost of £50 to cover the time taken and travel during the changeover.
If you decide to change the location of where you are getting ready you will give no less than 2 weeks notice and understand that it may incur an additional charge due to increased mileage and travel time incurred.
There is a minimum party size of 3 Adults booking unless otherwise agreed with Victory Rolls at the time of enquiry.
Trials are based at Victory Rolls Hair Parlour in LE3 8AD and are Mon-Thurs 10.30-8.30, unfortunately weekend trials are not available due to wedding commitments.
Trials are based on time taken and not on heads/Faces completed so if you want to try several looks/styles and the allotted time is taken up you will need to either book the bridesmaids in on another date which will incur an additional charge or do the hair/makeup without a trial on the wedding day.
Children are not permitted in the parlour on trials unless they themselves are having a trial, the room is very small and not child friendly.
If you are struggling with childcare please contact Victory Rolls to rearrange your trial appointment.
You agree to take full responsibility as the person making the booking that if a bridesmaid or a member of my party has a trial but subsequently decides not to use Victory Rolls services that the trial amount will be paid for and that failure to do so may result in the wedding booking being terminated.
If the full trials including Bridesmaids has taken place you understand that you are liable for the total cost of the trials performed, should you cancel your booking you agree to pay this sum within 7 working days of the cancellation date.
The bridal party numbers agreed at the time of enquiry and subsequent booking is the minimum party size for the day, if you decrease the party size you will either need to fill the spaces or pay the difference, Victory Rolls reserves a date just for your wedding and turns down lots of enquiries for every date so this is to protect her income.
Failure to comply with this may result in Victory Rolls cancelling your booking, at which time Victory Rolls will refund your £20pp deposit but not the £50 NON REFUNDABLE booking fee which covers the cost of admin and work Victory Rolls has turned down for your date
The booking fee and £20pp needs to be paid within 10 working days of the date on the initial booking letter.
If you do not pay the booking fee within this time or you have not contacted Victory Rolls to discuss another payment option you understand that your date will then become available to other brides to book and that Victory Rolls will no longer hold it open for you.
You agree by filling out the booking form that Victory Rolls can store your data securely for the duration of your booking and subsequent period it needs to be held for Inland Revenue records.
After which time you file will be securely shredded.
You understand that Victory Rolls will NOT ever sell your details to a third party.
You agree that Victory Rolls can use pictures taken by themselves on their social media and in the parlour, if you choose not to allow this you will let Victory Rolls know and she will not use them.
The final balance is due Seven days prior to the wedding day unless otherwise agreed.
You agree that if you need to cancel your booking you will give at least 6 weeks notice to Victory Rolls in order for them to be able to try to rebook the date, you agree to pay Victory rolls.
5 weeks notice 25% of balance.
4 weeks notice 50% of balance.
3 weeks notice 75% of balance.
2 weeks or less 100% of the balance.