COVID_19
WE ARE IN UNPRECIDENTED TIMES AND AS SUCH THERE NEEDS TO BE CONDITIONS IN PLACE TO PROTECT US ALL AT YOUR WEDDING.
IF THE GOVERNMENT INTRODUCE NATIONAL OR TIERD RESTRICTIONS THAT MEAN LEGALLY YOUR WEDDING CAN NOT TAKE PLACE THEN I WILL REFUND ALL MONIES PAID SO FAR.
IF YOU DECIDE TO CANCEL YOUR WEDDING DUE TO COVID RESRICTIONS THAT MEAN YOUR WEDDING CAN LEGALLY GO AHEAD BUT IN A REDUCED CAPACITY THEN I WILL REFUND YOUR DEPOSIT AND ONLY RETAIN THE £50 BOOKING FEE WHICH COVERS THE COST OF ADMIN FOR YOUR BOOKING I.E TIME TAKEN IN PREPARING YOUR BOOKING FORM AND CONTRACT AND TIME TAKEN WITH CORRESPONDENCE IN RELATION TO YOUR BOOKING.
IF TRIALS HAVE ALREADY BEEN COMPLETED THEN THESE COSTS WILL BE PAYABLE BY THE PERSON MAKING THE BOOKING.
IF YOU NEED TO RESHEDULE YOUR DAY DUE TO COVID I AM HAPPY TO TRANSFER YOUR BOOKING FEE AND DEPOSIT TO A NEW DATE AS LONG AS IT IS AVAILABLE FREE OF CHARGE.
IF YOU NEED TO RESCHEDULE YOUR DATE AND I AM UNFORTUNATELY NOT AVAILABLE I WILL ENDEAVOUR TO FIND YOU A REPLACEMENT HAIRSTYLIST AND I WILL REFUND YOUR DEPOSIT ONLY RETAINING THE £50 BOOKING FEE FOR THE REASONS STATED ABOVE.
IF TRIALS HAVE ALREADY BEEN COMPLETED THEN THESES COSTS WILL BE PAYABLE BY THE PERSON MAKING THE BOOKING.
IF I SHOW SYMPTOMS OR HAVE COME INTO CONTACT WITH ANYONE WITH COVID OR ANYONE WHO IS SHOWING SYMPTOMS OF COVID AND I NEED TO SELF ISOLATE I WILL ENDEAVOUR TO FIND YOU A REPLACEMENT ARTIST AND I WILL REFUND YOU ANY MONIES PAID.
TRIALS
WEDDING DAY
Terms of Booking
The booking fee is NON REFUNDABLE unless it is Victory Rolls who can no longer fulfil the booking.
If for any reason Victory Rolls cannot honour the booking due to illness or unforseen circumstances she will endeavour to find you a replacement artist and refund you all monies paid so far in relation to your booking.
Inclement Weather
As we come into the winter months the chance of snow becomes more likely.
Fingers crossed we won't be hit again by another beast from the east as it caused so much disruption to a lot of weddings in Feb/March with suppliers, venue staff and brides and grooms unable to make it through the snow. If we are hit by very heavy snow driving in it obviously becomes very dangerous, especially as most venues are down country roads which invariably become impassable as they are not ploughed or gritted. I will always do my upmost to get to my brides but if I feel the weather is too inclement I will invite my brides to the Parlour on the morning of their weddings for there pre wedding pamper. Fingers crossed this won't be a factor but I thought I'd get a plan in place.
The NON REFUNDABLE booking fee with respect to your booking will reserve your date for you and cover the cost of time taken and the admin done in order to process your booking.
Hairstyling will take approximately 1.5 hours for the bride and 1 hour per bridesmaid/guest so this can mean a very early start especially if you have a large party or are getting married early.
Victory Rolls will advise you of the perfect start time in order to get everyone completed in plenty of time and allow time to get dressed and have pictures taken with your bridesmaids before you get married, if you choose not to use Victory Rolls timings it may affect the running of your morning and make things feel rushed, Victory Rolls takes no responsibility for this if you have decided not to take her advice.
Victory Rolls can accommodate large parties by herself but if you would prefer to have a later start she can bring along an assistant but there would be an additional charge of £75 for this service as she would need to pay the person assisting.
Please inform Victory Rolls if you would like this option when returning the booking form.
If you are planning on moving locations during the wedding morning you must inform Victory Rolls at the time of booking.
A move can significantly effect the timings on the day whether that be a room change or a complete venue change.
Packing away kit and loading the car can take up to 30 minutes plus travel to the second location and re setting up of kit on arrival.
If you decide to do this you agree to pay the additional cost of £50 to cover the time taken and travel during the changeover (chare does not apply to room change but it will still significantly affect timings on the morning).
If you decide to change the location of where you are getting ready you will give no less than 2 weeks notice and understand that it may incur an additional charge due to increased mileage and travel time incurred.
There is a minimum party size of 3 Adults booking unless otherwise agreed with Victory Rolls at the time of enquiry.
Trials are based at Victory Rolls Hair Parlour in LE3 8AD and are Mon-Thurs 10.30-8.30, unfortunately weekend trials are not available due to wedding commitments.
Trials are based on time taken and not on heads/Faces completed so if you want to try several looks/styles and the allotted time is taken up you will need to either book the bridesmaids in on another date which will incur an additional charge or do the hair without a trial on the wedding day.
Children are not permitted in the parlour on trials unless they themselves are having a trial, the room is very small and not child friendly, it is the responsibility of the bride/bridal party to supervise the child having the trial at all times while in the parlour.
If you are struggling with childcare please contact Victory Rolls to rearrange your trial appointment.
You agree to take full responsibility as the person making the booking that if a bridesmaid or a member of my party has a trial but subsequently decides not to use Victory Rolls services that the trial amount will be paid for and that failure to do so may result in the wedding booking being terminated.
If the full trials including Bridesmaids has taken place you understand that you are liable for the total cost of the trials performed, should you cancel your booking you agree to pay this sum within 7 working days of the cancellation date.
The bridal party numbers agreed at the time of enquiry and subsequent booking is the minimum party size for the day, if you decrease the party size you will either need to fill the spaces or pay the difference, Victory Rolls reserves a date just for your wedding and turns down lots of enquiries for every date so this is to protect her income.
Failure to comply with this may result in Victory Rolls cancelling your booking.
The booking fee and £20pp needs to be paid within 7 working days of the date on the initial booking letter.
If you do not pay the booking fee within this time or you have not contacted Victory Rolls to discuss another payment option you understand that your date will then become available to other brides to book and that Victory Rolls will no longer hold it open for you.
GDPR
You agree by filling out the booking form that Victory Rolls:
The final balance is due Seven days prior to the wedding day unless otherwise agreed.
You agree that if you need to cancel your booking you will give at least 6 weeks notice to Victory Rolls in order for them to be able to try to rebook the date, you agree to pay Victory rolls.
5 weeks notice 25% of balance.
4 weeks notice 50% of balance.
3 weeks notice 75% of balance.
2 weeks or less 100% of the balance.
WE ARE IN UNPRECIDENTED TIMES AND AS SUCH THERE NEEDS TO BE CONDITIONS IN PLACE TO PROTECT US ALL AT YOUR WEDDING.
IF THE GOVERNMENT INTRODUCE NATIONAL OR TIERD RESTRICTIONS THAT MEAN LEGALLY YOUR WEDDING CAN NOT TAKE PLACE THEN I WILL REFUND ALL MONIES PAID SO FAR.
IF YOU DECIDE TO CANCEL YOUR WEDDING DUE TO COVID RESRICTIONS THAT MEAN YOUR WEDDING CAN LEGALLY GO AHEAD BUT IN A REDUCED CAPACITY THEN I WILL REFUND YOUR DEPOSIT AND ONLY RETAIN THE £50 BOOKING FEE WHICH COVERS THE COST OF ADMIN FOR YOUR BOOKING I.E TIME TAKEN IN PREPARING YOUR BOOKING FORM AND CONTRACT AND TIME TAKEN WITH CORRESPONDENCE IN RELATION TO YOUR BOOKING.
IF TRIALS HAVE ALREADY BEEN COMPLETED THEN THESE COSTS WILL BE PAYABLE BY THE PERSON MAKING THE BOOKING.
IF YOU NEED TO RESHEDULE YOUR DAY DUE TO COVID I AM HAPPY TO TRANSFER YOUR BOOKING FEE AND DEPOSIT TO A NEW DATE AS LONG AS IT IS AVAILABLE FREE OF CHARGE.
IF YOU NEED TO RESCHEDULE YOUR DATE AND I AM UNFORTUNATELY NOT AVAILABLE I WILL ENDEAVOUR TO FIND YOU A REPLACEMENT HAIRSTYLIST AND I WILL REFUND YOUR DEPOSIT ONLY RETAINING THE £50 BOOKING FEE FOR THE REASONS STATED ABOVE.
IF TRIALS HAVE ALREADY BEEN COMPLETED THEN THESES COSTS WILL BE PAYABLE BY THE PERSON MAKING THE BOOKING.
IF I SHOW SYMPTOMS OR HAVE COME INTO CONTACT WITH ANYONE WITH COVID OR ANYONE WHO IS SHOWING SYMPTOMS OF COVID AND I NEED TO SELF ISOLATE I WILL ENDEAVOUR TO FIND YOU A REPLACEMENT ARTIST AND I WILL REFUND YOU ANY MONIES PAID.
TRIALS
- IF YOU OR ANY OF YOUR BRIDAL PARTY ARE SHOWING SYMPTOMS OF COVID, HAVE BEEN IN CONTACT WITH SOMEBODY WHO HAS SHOWN SYMPTOMS OR HAS TESTED POSITIVE FOR COVID OR YOU OR A MEMBER OF THE BRIDAL PARTY ARE AWAITING THE RESULTS OF A TEST I MUST BE INFORMED AT THE EARLIEST OPPERTUNITY. THIS WILL UNFORTUNATELY MEAN I WILL NOT BE ABLE TO CARRY OUT THE HAIRSTYLING ON THAT PERSON AND WE MAY HAVE TO RESCHEDULE THE TRIAL APPOINTMENT
- I WILL REQUIRE YOU TO FILL OUT A COVID QUESTIONAIRE BEFORE YOU ATTEND YOUR TRIAL FOR EACH PERSON WHO IS HAVING A TRIAL DONE.
- ONLY PEOPLE WHO ARE HAVING A TRIAL WILL BE PERMITTED TO ATTEND DUE TO SOCIAL DISTANCING I HAVE A MAXIMUM NUMBER OF 3 PEOPLE (INCLUDING MYSELF) ALLOWED IN MY ROOM AT ONCE SO ARRIVAL AND DEPARTURE TIMES MAY NEED TO BE STAGGERED IN ORDER TO DO LARGER TRIALS.
- PLEASE BRING THE BARE MINIMUM WITH YOU TO THE TRIAL, NO LARGE COATS OR BAGS.
- YOU WILL BE REQUIRED TO WASH YOUR HANDS ON ENTRY TO THE PARLOUR, I WILL DO THE SAME.
- I WILL USE A CLEAN GOWN FOR EACH PERSON HAVING A TRIAL, I WILL BE WEARING A VISOR AND A MASK.
- YOU WILL BE REQUIRED TO WEAR A FACE COVERING THAT GOES AROUND YOUR EARS AND YOU MUST KEEP IT ON FOR THE DURATION OF THE TRIAL.
- AS A MEMBER OF THE CLINICALLY VULNERABLE GROUP THIS IS A CONDITION FOR ME CARRYING OUT THE SERVICE FOR YOU, IF YOU REFUSE TO WEAR A FACE COVERING I WILL UNFORTUNATELY NOT BE ABLE TO CARRY OUT THE HAIRSTYLING ON THAT PERSON.
- I WILL NOT BE ABLE TO OFFER REFRESHMENTS UNFORTUNATELY.
- TOOLS AND WORK AREA WILL BE CLEANED DOWN INBETWEEN LADIES HAVING THEIR TRIALS.
WEDDING DAY
- IF YOU OR ANY OF YOUR BRIDAL PARTY ARE SHOWING SYMPTOMS OF COVID, HAVE BEEN IN CONTACT WITH SOMEBODY WHO HAS SHOWN SYMPTOMS OR HAS TESTED POSITIVE FOR COVID OR YOU OR A MEMBER OF THE BRIDAL PARTY ARE AWAITING THE RESULTS OF A TEST I MUST BE INFORMED AT THE EARLIEST OPPERTUNITY. THIS WILL UNFORTUNATELY MEAN I WILL NOT BE ABLE TO CARRY OUT THE HAIRSTYLING ON THAT PERSON.
- I WILL REQUIRE YOU TO FILL OUT A COVID QUESTIONAIRE 48 HOURS BEFORE YOUR WEDDING FOR EACH PERSON WHO IS HAVING HAIRSTYLING DONE.
- I WILL REQUIRE A CLEAR WORK SURFACE THAT I CAN EASILY CLEAN DOWN INBETWEEN LADIES HAVING HAIR STYLING DONE, THE AREA MUST BE READY FOR WHEN I ARRIVE AS I WILL NOT BE ABLE TO CLEAR THIS AREA OF YOUR PERSONAL BELONGINGS BEFORE I CLEAN DOWN AS THIS WILL BE VERY TIME CONSUMING.
- SOCIAL DISTANCING MUST BE MAINTAINED EITHER BY ME BEING IN A SEPERATE ROOM WITH ONE PERSON AT A TIME OR BY HAVING MY OWN AREA WITHIN A ROOM THAT HAS ENOUGH SPACE TO ALLOW 2 METRES AROUND WHERE I AM WORKING.
- I WILL USE A CLEAN GOWN FOR EACH PERSON, I WILL BE WEARING A VISOR AND A MASK.
- YOU WILL BE REQUIRED TO WEAR A FACE COVERING THAT GOES AROUND YOUR EARS AND YOU MUST KEEP IT ON FOR THE DURATION OF THE HAIRSTYLING.
- AS A MEMBER OF THE CLINICALLY VULNERABLE GROUP THIS IS A CONDITION FOR ME CARRYING OUT THE SERVICE FOR YOU, IF YOU REFUSE TO WEAR A FACE COVERING I WILL UNFORTUNATELY NOT BE ABLE TO CARRY OUT THE HAIRSTYLING FOR THAT PERSON.
- NO FOOD OR DRINK IS TO BE CONSUMED WHEN I AM WORKING HOWEVER I WILL FACTOR IN TIME FOR YOU TO HAVE A SNACK/DRINK BREAK IF YOU NEED ONE.
- I WILL CLEAN DOWN THE AREA, SANITISE MY TOOLS AND WASH MY HANDS BEFORE COMMENCING THE NEXT CLIENT.
- ONCE STYLING ON ALL OF THE PARTY IS COMPLETED I WILL CLEAN AND SANITISE THE AREA I HAVE BEEN WORKING IN.
Terms of Booking
The booking fee is NON REFUNDABLE unless it is Victory Rolls who can no longer fulfil the booking.
If for any reason Victory Rolls cannot honour the booking due to illness or unforseen circumstances she will endeavour to find you a replacement artist and refund you all monies paid so far in relation to your booking.
Inclement Weather
As we come into the winter months the chance of snow becomes more likely.
Fingers crossed we won't be hit again by another beast from the east as it caused so much disruption to a lot of weddings in Feb/March with suppliers, venue staff and brides and grooms unable to make it through the snow. If we are hit by very heavy snow driving in it obviously becomes very dangerous, especially as most venues are down country roads which invariably become impassable as they are not ploughed or gritted. I will always do my upmost to get to my brides but if I feel the weather is too inclement I will invite my brides to the Parlour on the morning of their weddings for there pre wedding pamper. Fingers crossed this won't be a factor but I thought I'd get a plan in place.
The NON REFUNDABLE booking fee with respect to your booking will reserve your date for you and cover the cost of time taken and the admin done in order to process your booking.
Hairstyling will take approximately 1.5 hours for the bride and 1 hour per bridesmaid/guest so this can mean a very early start especially if you have a large party or are getting married early.
Victory Rolls will advise you of the perfect start time in order to get everyone completed in plenty of time and allow time to get dressed and have pictures taken with your bridesmaids before you get married, if you choose not to use Victory Rolls timings it may affect the running of your morning and make things feel rushed, Victory Rolls takes no responsibility for this if you have decided not to take her advice.
Victory Rolls can accommodate large parties by herself but if you would prefer to have a later start she can bring along an assistant but there would be an additional charge of £75 for this service as she would need to pay the person assisting.
Please inform Victory Rolls if you would like this option when returning the booking form.
If you are planning on moving locations during the wedding morning you must inform Victory Rolls at the time of booking.
A move can significantly effect the timings on the day whether that be a room change or a complete venue change.
Packing away kit and loading the car can take up to 30 minutes plus travel to the second location and re setting up of kit on arrival.
If you decide to do this you agree to pay the additional cost of £50 to cover the time taken and travel during the changeover (chare does not apply to room change but it will still significantly affect timings on the morning).
If you decide to change the location of where you are getting ready you will give no less than 2 weeks notice and understand that it may incur an additional charge due to increased mileage and travel time incurred.
There is a minimum party size of 3 Adults booking unless otherwise agreed with Victory Rolls at the time of enquiry.
Trials are based at Victory Rolls Hair Parlour in LE3 8AD and are Mon-Thurs 10.30-8.30, unfortunately weekend trials are not available due to wedding commitments.
Trials are based on time taken and not on heads/Faces completed so if you want to try several looks/styles and the allotted time is taken up you will need to either book the bridesmaids in on another date which will incur an additional charge or do the hair without a trial on the wedding day.
Children are not permitted in the parlour on trials unless they themselves are having a trial, the room is very small and not child friendly, it is the responsibility of the bride/bridal party to supervise the child having the trial at all times while in the parlour.
If you are struggling with childcare please contact Victory Rolls to rearrange your trial appointment.
You agree to take full responsibility as the person making the booking that if a bridesmaid or a member of my party has a trial but subsequently decides not to use Victory Rolls services that the trial amount will be paid for and that failure to do so may result in the wedding booking being terminated.
If the full trials including Bridesmaids has taken place you understand that you are liable for the total cost of the trials performed, should you cancel your booking you agree to pay this sum within 7 working days of the cancellation date.
The bridal party numbers agreed at the time of enquiry and subsequent booking is the minimum party size for the day, if you decrease the party size you will either need to fill the spaces or pay the difference, Victory Rolls reserves a date just for your wedding and turns down lots of enquiries for every date so this is to protect her income.
Failure to comply with this may result in Victory Rolls cancelling your booking.
The booking fee and £20pp needs to be paid within 7 working days of the date on the initial booking letter.
If you do not pay the booking fee within this time or you have not contacted Victory Rolls to discuss another payment option you understand that your date will then become available to other brides to book and that Victory Rolls will no longer hold it open for you.
GDPR
You agree by filling out the booking form that Victory Rolls:
- You agree that Victory Rolls can store your data securely for the duration of your booking and subsequent period it needs to be held for Inland Revenue records. After which time your file will be securely shredded.
- You understand that Victory Rolls will NEVER sell your details to a third party.
- You agree that Victory Rolls can use pictures taken by themselves on their social media and in the parlour, (if you choose not to allow this you will let Victory Rolls know and she will not use them.)
The final balance is due Seven days prior to the wedding day unless otherwise agreed.
You agree that if you need to cancel your booking you will give at least 6 weeks notice to Victory Rolls in order for them to be able to try to rebook the date, you agree to pay Victory rolls.
5 weeks notice 25% of balance.
4 weeks notice 50% of balance.
3 weeks notice 75% of balance.
2 weeks or less 100% of the balance.
